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Unable to reply to e-mail in WebMail in IE 10 / Windows 8
Unable to reply to e-mail in WebMail in IE 10 / Windows 8
Jason Bullington avatar
Written by Jason Bullington
Updated over 5 years ago

When using Internet Explorer 10 on Windows 8, or have upgraded to Internet Explorer 10 on any other Windows operating system, some users may have trouble replying to e-mail or working in drafts because no cursor appears.
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This is due to a compatibility issue with IE 10. It is easily fixed by using the Compatibility Mode icon in the URL bar of Internet Explorer.
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When compatibility mode is enabled, you should be able to edit and reply to e-mails as needed.
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You can also use WebMail in another browser, such as Firefox, where the issue does not exist.
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